Commission Report/Back Office Policy
The guideline's listed are the steps we will take at the corporate office to provide you the best and fastest information we can about your down-line, commissions, and your current active status. These are the standards we must follow in order to be fair to all associates. Please don't ask us for favors. One standard must be set for all.
1st: On the last business day of each month, we will stop taking orders and run all auto-ship/back up orders at 5:01 (est.), unless the last day falls on a Saturday. Dead-line orders for Saturday will be at 12 o'clock (noon) est. We will stop taking orders at 12:01 pm est. and (ALL) Auto-Ship/Back-Up orders will be enter. If the last day of the month falls on a Sunday, then Saturday becomes the last day of the month.
2nd: We will upload all completed orders by midnight the last business day of each month. You than will have until the 4th day of the new current month to review your down-line from your free members back office for any (Errors), (NSF, Credit Card Declines) will only show as inactive....you will not be able to see why they are inactive, so please don't ask us: (this is private information).
3rd: You will not be able to place or repair an order once the month has closed for yourself or any personal associate unless that account is listed in one of the areas listed above. The account must be fixed and cleared not later than the 4th of the current month or the position will still be listed as inactive for the previous months commission....PERIOD.... This will give you time to fix any problems with your account or one of your personals accounts so not to forfeit any commission due. After the 4th of the current month, no account can be repaired and commissions are final unless an error by the corporate office is made. We must close out the month so to be able to process the current months data.
4th: The morning of the 14th we will run all commission reports and your commission checks will be processed with all current and active orders for the previous months orders.
5th: Commission are not final and may change if we have any; Returns, NSF, Credit Cards Refunds, or (IA) that cancel on or before the 14th of the current month may change your commission check.
6th: There will be a $1.00 administration charge for each processed commission check.
Once the commission checks have been mailed on the 15th, you have (20) days to report any errors you may have on your check. After the 20th day we will be unable to correct any commissions and the commission are final. It is 100% your responsibility to make sure we have your correct mailing address on file. For loss or stolen checks there is a $35 stop payment fee in place.
